Hello,
I’ve ordered albums at your website in April. They were shipped but they are stuck in korea! I think ems stopped shipping to my country. What should I do? It’s been there 70 days. I contacted Korean post and ems and my local ems. And they don’t answer to me and my local one said they can’t do anything unless korean post will ship to Czech Republic first.
I really can’t do anything. I don’t want to lose my albums. Is there a chance you can change to shipping company to DHL for example. I can pay the shipping difference. I just really want my albums. Or if there’s a chance to ship to my United Kingdom address instead of Czech Republic’s. Please let me know what can I do.
Tracking UP900334598KR
My Contact: phone +420 704893127 (Czech Republic), +44 7554293285 (United Kingdom)
Email:
veru.yanako@gmail.com
Address: Dolni 500, Drevohostice, 75114, Czech Republic
Name: Veronika Janakova
Thank you for any help.
Veronika Janakova