Q&A

  • How to cancel fansign event order?

    Jordin Trillo | 2024-02-11 | Hits 49
    • I accidentally ordered the dxmon fansign albums instead of the fancall ones and I know I probably cannot switch my order from the fansign to fancall but I cannot attend this fansign as I’m not from Korea so I’d like to cancel the order. Does anyone know how to do that? Edited response: thank you very much for your reply. The kakao ID I would like to enter under is hrtsfrmjo
  • MUSIC ART ONLINE SHOP[EN] | 2024-02-13

    hello
    This is music art.

    We helped change the video call signing event.

    If you send us the KakaoTalk ID you wish to apply for, we will forward it to you so that it can be reflected when compiling the autograph session list.

    Because the system does not allow you to change options for the purchased product, it will not be reflected separately on My Page.

    thank you

List
  • comments 1Hits 4
    Shipping time (1) Secret post
    2024-04-02 [Sara Puchalska]
  • comments 1Hits 3
    Order number (1) Secret post
    2024-03-29 [Daria Marokko]
  • comments 1Hits 2
    Video call fansign (1) Secret post
    2024-03-23 [Sara Favalli]
  • comments 1Hits 2
    help for video call fansign (1) Secret post
    2024-03-18 [Sara Favalli]
  • comments 1Hits 4
    Fancall information (1) Secret post
    2024-03-18 [Shay]
  • comments 1Hits 3
    Shipping address (1) Secret post
    2024-03-18 [Celia Jimenez Rivera]
  • comments 1Hits 4
    No tracking numbers (1) Secret post
    2024-03-14 [Celia Jimenez Rivera]
  • comments 1Hits 3
    Shipping (1) Secret post
    2024-03-07 [rana]
  • comments 0Hits 47
    Dxmon 0302 video call event
    2024-03-01 [jordintrillo@gmail.com]
    View
  • comments 1Hits 1
    Accidentally keyed in information in incorrect format (1) Secret post
    2024-02-19 [Sufiya Halifi]
  • comments 1Hits 50
    Inquiry Regarding Order Placed in November (1)
    2024-02-14 [Yogi Cueva]
    View
  • comments 1Hits 47
    How to cancel fansign order [response] (1)
    2024-02-13 [jordintrillo@gmail.com]
    View
  • comments 1Hits 46
    Order still in progressing (1)
    2024-02-12 [Wed Alqathmi]
    View
  • comments 1Hits 44
    Order still in progressing (1)
    2024-02-12 [Wed Alqathmi]
    View
  • comments 1Hits 49
    How to cancel fansign event order? (1)
    2024-02-11 [Jordin Trillo]
    View
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