Q&A

  • Error with order: 20220615_WE9_0000010

    Andrew Rose | 2022-06-15 | Hits 274

    • Hello!

      I recently just bought an item. The order is 20220615_WE9_0000010


      This was for a fansign application for PIXY. I actually just noticed on the information for the application the format I submitted was incorrect... I'm sorry. I did not notice.


      The information I gave is correct, but I just submitted the format incorrectly for my birthday. My birthday is 1993.05.20, but on the form I submitted it as 930520. 


      I noticed that you request we submit it as "93.05.20" so I wanted to send this to see if that could be updated, or if that would be an issue..

  • MUSIC ART ONLINE SHOP[EN] | 2022-06-16

    Hello, this is Music Art.

    Hyphens and dots are designated to unify the application form of all applicants for convenience, and there is no problem as long as the information is not incorrect.

    We will revise the list of applicants as we collect them.

    thank you

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